PRIVACY POLICY
This privacy policy sets out how Elaine Lane uses and protects any information in accordance with the General Data Protection Rules (GDPR). Elaine Lane may change this policy from time to time and you should check this from time to time to ensure that you are happy with any changes. This policy is effective from 19th May 2018.
What information is collected:
Elaine Lane may collect the following information you may give us about you;
What happens with the information gathered:
Security and where your information is stored
Links to other websites
My website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, Elaine Lane cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your information
COMMUNICATION POLICY
This privacy policy sets out how Elaine Lane uses and protects any information in accordance with the General Data Protection Rules (GDPR). Elaine Lane may change this policy from time to time and you should check this from time to time to ensure that you are happy with any changes. This policy is effective from 19th May 2018.
What information is collected:
Elaine Lane may collect the following information you may give us about you;
- From submission of the contact forms on www.elainelane.co.uk
- By corresponding directly by email on info@elainelane.co.uk or otherwise.
- The information you give us may include your name, address, e-mail address and phone number.
- Any information cookies are not used on www.elainelane.co.uk
What happens with the information gathered:
- Contact via my website contact page and or direct email. If you contact me via the contact page or email, I will use the details for the agreed purposes. I will retain this information until you the client asks that I remove it, but for no longer than one year at the most. If you want me to delete your email address before this time, then please email info@elainelane.co.uk and it will be deleted.
- Contact via phone call. Any information documented from telephone contact related to the services I provide I will use the details for the agreed purposes. I will retain this information until you the client asks that I remove it, but for no longer than a year after the last telephone conversation.
- Comments on blog post. When you leave a comment on a blog post only your name is shown. To add a comment you have to add your email address to verify. I do not do anything with your email address. If your comment is offensive or I believe not suitable for our readers, then I will delete it.
- Social media contact. Any contact I receive on social media is also handled securely and confidentially. I will delete any social media messages upon request from the individual concerned or which contains sensitive information which is no longer necessary to retain.
Security and where your information is stored
- I am committed to ensuring that your information is secure. I will not distribute, sell or lease personal information to third parties unless I have explicit permission or are required by law to do so.
- All personal, business and consultancy information is handled confidentially; and sensitive information is encrypted for additional security. In order to prevent unauthorised access or disclosure, I have put in place procedures to safeguard and secure your information. For example, all electronic devices used are password protected, never left unlocked if unattended. Regular reviews of the security processes at Elaine Lane occur.
- My website is hosted on Weebly and has reported it will be GDPR compliant by the 25th of May 2018. I have enabled a SSL certificate for security.
Links to other websites
My website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, Elaine Lane cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your information
- I will not distribute, sell or lease your personal information to third parties unless I have your explicit permission or are required by law to do so.
- Under the General Data Protection Regulation (GDPR), you may request details of personal information which Elaine Lane holds about you, request to have your information updated or withdraw consent and request to have your information deleted.
- If you believe that any information we are holding on you is incorrect or incomplete, please contact me as soon as possible, and I will promptly correct any information found to be incorrect.
- I (Elaine Lane) am the Data Controller at Elaine Lane, so any queries, questions, comments and requests related to this privacy policy are welcomed and should be sent to me on info@elainelane.co.uk
COMMUNICATION POLICY
- I endeavour to answer all genuine messages and comments which I receive, response times will depend on capacity.
- I can be contacted in relation to all of the nutritional services which I offer. If I am contacted in relation to a topic which falls outside of my scope of practice, I will be upfront about this and I may signpost to another professional who has expertise in that specific area.
- I do not respond to: offensive, attacking or irrelevant comments/messages, or to comments/messages with no connection to nutrition/dietetics (which may be deleted).